Terms and Conditions

These Terms and Conditions govern the use of services provided by D & G Alarm Systems. By requesting service or using our website, you agree to the following terms.

Services Provided

D & G Alarm Systems provides installation and configuration services, including security alarms, surveillance cameras, access control, networking, audio-video systems, and smart automation solutions.

All systems are installed based on property layout, equipment compatibility, and the customer-approved scope of work.

Estimates and Pricing

Quotes are based on project requirements and may change if additional work, materials, or site conditions arise. Customers will be informed before any additional charges are applied.

Installation Responsibility

Customers must provide safe access to installation areas and ensure electrical and structural conditions meet basic requirements. Delays caused by inaccessible areas or unsafe conditions may require rescheduling.

Monitoring and System Performance

Security systems help reduce risk but cannot guarantee the prevention of theft, damage, or unauthorized access. Monitoring services depend on the internet, power, and third-party provider availability.

Customers are responsible for maintaining internet connectivity, power supply, and account subscriptions where required.

Equipment and Warranty

Installed equipment follows the manufacturer’s warranty terms. D and G Alarm provides workmanship support for installation-related issues within the service period discussed at installation.

Damage caused by misuse, tampering, power surges, or third-party alterations is not covered.

Payments

Payment terms are agreed upon before installation. Work may require a deposit, a progress payment, or a completion payment, depending on project size.

Late payments may delay support or future service scheduling.

Cancellations

Appointments should be canceled at least 24 hours before the scheduled service time. Late cancellations may incur a service fee.

Limitation of Liability

D and G Alarm is not liable for losses, damages, or incidents occurring before, during, or after installation beyond the cost of services provided. Security systems are preventive tools, not guarantees.

Website Usage

Content on this website is provided for informational purposes only and may change without notice.

Changes to Terms

We may update these terms when services or policies change. Continued use of services indicates acceptance of updated terms.

Contact

For questions regarding these terms:

D & G Alarm Systems

Call: (914) 361-4316

Email: sales@dgalarmsystems.com